ETS: Web/Database Services Survey

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General Info

Name (optional):

Email (optional):

Project/request description:

Project/request begin/end dates:

What was the nature of your interaction with Web/Database services of ETS (check all that apply)?

Web Project or Consultation
Database Project or Consultation
Other (Please specify: )

What method(s) of communication were used (check all that apply)?

Email
Phone/Voice-mail
Meetings/in-person

How would you rate the frequency or amount of communication from Web/DB services?

Not Enough Just Right Too Much

Please rate the quality of any email or phone-based communication on the following characteristics:

Please rate the quality of any face-to-face meetings or interactions on the following characteristics:

Were milestones/deadlines mutually agreed upon?

Yes
No
N/A

If yes to above, did the project experience significant changes on your end after deadlines were initially agreed upon?

Yes
No
N/A

How clearly were ETS needs (if applicable) communicated to you?

Not At All Somewhat Clearly Very Clearly Not Applicable

When you met your deadlines, how well did Web/Database services meet its agreed upon deadlines?

Missed All Met/beat Some Met/beat Most Met/beat All Not Applicable

Please rate the overall quality of the final project or result on the following characteristics:

Please rate the overall quality of Web/Database personnel on the following characteristics:

Please let us know of any other comments you may have.

This form will submit results to the Web/DB Director (Steve Pragel).

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Last Modified Thursday, 20-Mar-2008 15:22:32 EDT