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ETS has taken on a single-point-of-contact (SPOC) approach (i.e., the Technology Desk) with regard to support of classroom technology.
There are multiple ways for users to access support in the event of problems or questions. In all cases, this SPOC system will be able to filter the requests and send the most appropriate personnel that is available. The team that handles this support consists of:
Otto Gonzalez - intructional technology coordinator
Support GA's
Please visit the Technology Desk page for the latest information on how to contact that resource.
To determine the status of your classroom upgrade, please refer to the Classroom Status page.
For other questions regarding classroom technology, please contact the intructional technology coordinator.
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