Staff
Steve Pragel, Director
0227B Benjamin Building (Teleworking - contact by phone or email)
(301) 405-3618, spragel@umd.edu
Steve is the director of Educational Technology Services (ETS) in the College of Education. He oversees day to day operations, supervises the staff, prepares ETS reports and strategic technology plans, and budgets for new and ongoing expenditures. Support areas: ETS Operations and Strategic Planning - Technology Staff Supervisor - Budget
Available Hours:
Monday-Friday: 7:30 am - 4:00 pm
Rochella McKoy, Web Specialist
0223A Benjamin Building (Teleworking - contact by phone or email)
(301) 405-3617, rmckoy@umd.edu
Rochella is the front-line support for web and web-based technologies. She handles maintenance of the college web site, account management, and web-based systems that support faculty and staff in the College. Support areas: College Site - HTML - Drupal - Training
Available Hours:
Monday-Friday: 7:30 am - 4:00 pm
Joe Robertson, Desk Manager
0223C Benjamin Building (Teleworking - contact by phone or email)
(301) 405-5576, jcrobert@umd.edu
The desk manager oversees the GA and student workforce that provides technology support for the computer labs, technology classrooms, and circulating equipment. This role also manages the desktop support technician for the college. Support areas: Computer Labs - Technology Classrooms - Desk Management - Equipment circulation/inventory
Available Hours:
Monday-Friday: 7:30 am - 4:00 pm
Rosalia Reyes-Webb, Learning Technology Specialist
0223B Benjamin Building (Teleworking - contact by phone or email)
(301) 405-0309, rosalia5@umd.edu
Rosalia provides faculty training and support of integrating technology into teaching and learning. This includes faculty training via sychronous and asynchronous learning tools. Support areas: Face-to-face faculty training and support - ELMS training (Canvas) - Technology Workshops - Clicker - Interactive Whiteboard (Smartboard)
Available Hours:
Monday-Friday: 8:00 am - 4:30 pm
Ronald Yerby, Desktop IT Support Technician
0223D Benjamin Building (Teleworking - contact by phone or email)
(301) 405-9948, ryerby@umd.edu
The desktop support technician responds to trouble tickets in the college for faculty and staff computers, printers, and other IT issues. Support areas: Trouble tickets - IP Management
Available Hours:
Monday-Friday: 9:00 am - 5:30 pm