We are ready to assist COE faculty and staff the best that we can in these unusual and disquieting circumstances.
ETS staff will be available for anything that can be done via remote telework. Some services will be made more difficult, but we have multiple tools that allow us to assist and communicate over the web. Communication is key, and we want to provide as many channels as possible during this difficult time.
Contact us by email
As always, you can contact us by email individually. If that person is scheduled to be off, they will have auto-reply set to let you know whom to contact in their absence. If you are unsure, you can email Steve directly, or use the re-purposed email reflector firstname.lastname@example.org to email all full-time staff.
Contact us by phone
You can also call our regular office phone numbers, which are routed to us at home. If you do end up having to leave a message (e.g., if we are on another call), the voicemail will be forwarded, and we will call you back. The main ETS phone number will be checked periodically, but will not be a method to reach all staff.
|ETS ELMS/Canvas Support|
|All ETS email@example.com|
|Steve Pragelfirstname.lastname@example.org||(301) 405-3618|
|Rochella McKoyemail@example.com||(301) 405-3617|
|Rosalia Reyes-Webbfirstname.lastname@example.org||(301) 405-0309|
|Joe Robertsonemail@example.com||(301) 405-5576|
|Ron Yerbyfirstname.lastname@example.org||(301) 405-9948|
For a complete list of staff schedules, as well as the contact information above, please see our ETS staff page.