Contact ETS

We are ready to assist COE faculty and staff the best that we can in these unusual and disquieting circumstances.

ETS staff will be available for anything that can be done via remote telework.  Some services will be made more difficult, but we have multiple tools that allow us to assist and communicate over the web.  Communication is key, and we want to provide as many channels as possible during this difficult time.

Contact us by email

As always, you can contact us by email individually.  If that person is scheduled to be off, they will have auto-reply set to let you know whom to contact in their absence.  If you are unsure, you can email Steve directly, or use the re-purposed email reflector to email all full-time staff. 

Contact us by phone

You can also call our regular office phone numbers, which are routed to us at home.  If you do end up having to leave a message (e.g., if we are on another call), the voicemail will be forwarded, and we will call you back.  The main ETS phone number will be checked periodically, but will not be a method to reach all staff.  

Contact Email Phone
ETS ELMS/Canvas Support

All ETS staff  
Steve Pragel (301) 405-3618
Rochella McKoy (301) 405-3617
Rosalia Reyes-Webb (301) 405-0309
Joe Robertson (301) 405-5576
Ron Yerby (301) 405-9948











For a complete list of staff schedules, as well as the contact information above, please see our ETS staff page.