Staff
Steve Pragel, Director
0227B Benjamin Building (Teleworking - contact by phone or email)
(301) 405-3618, spragel@umd.edu
Steve is the director of Educational Technology Services (ETS) in the College of Education. He oversees day to day operations, supervises the staff, prepares ETS reports and strategic technology plans, and budgets for new and ongoing expenditures. Support areas: ETS Operations and Strategic Planning - Technology Staff Supervisor - Budget
Available Hours:
Monday-Friday: 7:30 am - 4:00 pm
Lisa Finger, Technology Desk Coordinator
0223D and 0234 Benjamin Building
(301) 405-5463, lfinger1@umd.edu
Lisa is responsible for coordinating operations at the ETS Technology Desk. This includes equipment reservation and loan, computer lab oversight, and first-tier support for interactive whiteboards and select Benjamin conference spaces.
Available Hours:
Monday-Friday: 8:00 am - 4:30 pm
Rochella McKoy, Web Specialist
0223A Benjamin Building (Teleworking - contact by phone or email)
(301) 405-3617, rmckoy@umd.edu
Rochella is the front-line support for web and web-based technologies. She handles maintenance of the college web site, account management, and web-based systems that support faculty and staff in the College. Support areas: College Site - HTML - Drupal - Training
Available Hours:
Monday-Friday: 7:30 am - 4:00 pm
Joe Robertson, IT Manager
0223C Benjamin Building (Teleworking - contact by phone or email)
(301) 405-5576, jcrobert@umd.edu
Joe manages IT support for the College, and the ETS IT Desktop Support Technician. He also provides internal technical support for many of our provided ETS services.
Available Hours:
Monday-Friday: 7:30 am - 4:00 pm
Rosalia Reyes-Webb, Learning Technology Specialist
0223B Benjamin Building (Teleworking - contact by phone or email)
(301) 405-0309, rosalia5@umd.edu
Rosalia provides faculty training and support of integrating technology into teaching and learning. This includes faculty training via sychronous and asynchronous learning tools. Support areas: Face-to-face faculty training and support - ELMS training (Canvas) - Technology Workshops - Clicker - Interactive Whiteboard (Smartboard)
Available Hours:
Monday-Friday: 8:00 am - 4:30 pm
Ronald Yerby, Desktop IT Support Technician
0223D Benjamin Building (Teleworking - contact by phone or email)
(301) 405-9948, ryerby@umd.edu
The desktop support technician responds to trouble tickets in the college for faculty and staff computers, printers, and other IT issues. Support areas: Trouble tickets - IP Management
Available Hours:
Monday-Friday: 9:00 am - 5:30 pm