Benjamin Building

Educational Technology Services (ETS)


  • Contact ETS Staff

Please see our updated guidance on communicating with ETS.


Steve Pragel, Director
0227B Benjamin Building
(301) 405-3618,

Steve is the director of Educational Technology Services (ETS) in the College of Education. He oversees day to day operations, supervises the staff, prepares ETS reports and strategic technology plans, and budgets for new and ongoing expenditures. Support areas: ETS Operations and Strategic Planning - Technology Staff Supervisor - Budget

Available Hours:
Monday-Friday: 7:30 am - 4:00 pm

Lisa Finger

Lisa Finger, Technology Desk Coordinator

0223D and 0234 Benjamin Building
(301) 405-5463,

Lisa is responsible for coordinating operations at the ETS Technology Desk.  This includes equipment reservation and loan, computer lab oversight, and first-tier support for interactive whiteboards and select Benjamin conference spaces.

Available Hours:
Monday-Friday: 8:00 am - 4:30 pm

Rochella McKoy, Web Specialist

0223A Benjamin Building
(301) 405-3617,

Rochella is the front-line support for web and web-based technologies. She handles maintenance of the college web site, account management, and web-based systems that support faculty and staff in the College. Support areas: College Site - HTML - Drupal - Training

Available Hours:
Monday-Friday: 7:30 am - 4:00 pm

Joe Robertson, IT Manager
0223C Benjamin Building
(301) 405-5576,

Joe manages IT support for the College, and the ETS IT Desktop Support Technician. He also provides internal technical support for many of our provided ETS services. 

Available Hours:
Monday-Friday: 7:30 am - 4:00 pm

Rosalia Reyes-Webb

Rosalia Reyes-Webb, Learning Technology Specialist
0223B Benjamin Building 
(301) 405-0309,

Rosalia provides faculty training and support of integrating technology into teaching and learning. This includes faculty training via sychronous and asynchronous learning tools. Support areas: Face-to-face faculty training and support - ELMS training (Canvas) - Technology Workshops - Clicker - Interactive Whiteboard (Smartboard)

Available Hours:
Monday-Friday: 8:00 am - 4:30 pm

Ronald Yerby, Desktop IT Support Technician
0230A Benjamin Building
(301) 405-9948,

The desktop support technician responds to trouble tickets in the college for faculty and staff computers, printers, and other IT issues. Support areas: Trouble tickets - IP Management

Available Hours:
Monday-Friday: 9:00 am - 5:30 pm

Various Student Workers, Technology Desk
0234 Benjamin Building
(301) 405-3611,
The ETS technology desk is the source of many of our services. Two of the most common are Technology Classroom Support, and equipment loan. Support areas: Classroom Support - Equipment Loans - Troubleshooting
Available Hours: See schedule