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Educational Technology Services (ETS)

Web Services

Web Services

The area of Web Services in Educational Technology Services (ETS) supports the College in the technical aspects of development and maintenance of their portions of the College websites.

The COE community can report a problem, request changes to the website or content by completing the COE Web Change Request Form: [umd id/password required].

Web Support
The College officially launched its new Drupal 9 website on August 1. 2022.  The Web Specialist will train content managers on our implementation of Drupal, which has a structure and content types that are unique to our website.  Please contact the web specialist for: 

  • Drupal Introductory Training (an overview that is required for web access)*
  • One-on-One Demonstration and Exercises*;
  • One-on-One Individual Support (additional intermediate training in Drupal)*;
  • Gaining Access to portions of the college website (authorization required as described under the Web Governance tab);
  • Assistance with more advanced Drupal features and tasks;
  • Request new Drupal modules or features;
  • Qualtrics Training for advanced form submissions and surveys; 
  • Panopto Video Basics - uploading, linking embedding, captioning, etc., 
  • The organization, navigation and "look and feel" of your site, based on College Communications Office guidelines.

Please contact our web specialist for more information.

Web Governance refers to the collection of policies and practices which govern roles and responsibilities for managing content on the College of Education website.  These policies and practices are developed as a collaboration between ETS and the COE Office of Communications, with the former focusing on technical aspects (e.g., account access) and the latter on content guidelines (e.g., writing for the web).

For web governance, there are several roles, which may be shared by individuals at any specific level:

Access Approvers 
Content Admins (Primary and Secondary)
Content Authors

  • An Access Approver is responsible for authorizing new accounts, approving current account lists on a periodic basis (sent from the web specialist), and approving the deletion of access when not superseded by other policies.
  • A Content Admin has primary responsibility (secondary’s serve as backup) for ensuring that content within their scope is kept up-to-date, accurate, and in-line with current campus and college web guidelines. 
  • A Content Author has responsibility to create, maintain and update content on a page- or section-specific basis.  Content Admins often serve as Content Authors for portions of their site.  Below is a chart of Access Approvers and Content Admins for the major portions of our site.

As part of the administration of AWS accounts, each department assumes responsibility for managing those accounts. This primarily means that all requests for new AWS accounts need to originate or be approved by the Web Content Managers below, prior to sending the request to the Web Specialist. Note that account access to individual profiles do not need prior approval 

Primary Department and Unit Web Content Managers 

Name Department Email Role(s)
Regina Cole TLPL Access Approvers 
Content Admins
Blesilda Lim CHSE Access Approvers 
Content Admins
Kiara Romero HDQM Access Approvers 
Content Admins
Maria Sian Dean's Office Content Admins
Tashnima Sikder Advancement Content Admin
Helene Cohen I&P Access Approvers 
Content Admins
Valerie Foster Dean's Business Office Content Admins
Jessica Chew Student Services Content Admins
Jennifer Haislip CYC Access Approvers 
Content Admins
Natifia Mullings Communications Access Approvers 
Content Admins
Rochella McKoy ETS Access Approvers 
Content Admins


ETS Internal Administrative Links (password-protected)

Information for updating CoE Websites

Trainings offered through ETS

Other  Resources

How to modules (coming soon)


Section 508 (Rehabilitation Act) compliance
Web UMD Accessibility Checklist


ETS Frequently Asked Questions